Success in the plumbing and heating industry goes beyond offering top-notch products and services. These are good, but to increase enquiries in todays competitive market you need to solidify your online presence by creating a sleek website.
Having a sleek website is great. However, without converting those eyeballs to loyal paying customers, you are in for a huge loss. It’s common knowledge that the success of your website is shown through your conversion rate. Here are practical ways to improve web conversion rates for Plumbing and Heating businesses.
Add more call-to-actions
You might get a decent amount of traffic to your website, but if none of these convert into actual customers, your SEO, social media marketing and all of your sales-driven techniques are wasted.
Opportunities to convert are limited when you provide minimal call-to-action measures. You need multiple call-to-actions. Place them throughout your site and ensure that they are prominent. You could also experiment with different calls to action, vary the position on the page and try a different colour button with different text.
Here’s how happy hiller is using Request Appointment as a call-to-action on their website.
Northstar Plumbing is also doing a good job by using Get Quote as their call-to-action.
The call-to-action is added in two separate locations on their website. Also, when you scroll down the web page, you would see the call-to-action located on various positions within the website.
Experiment with Landing Page layout, content and style
Landing pages give enough information to motivate users to want to convert and gently guide them in that direction. Your content, layout, style and functionality are all a part of this. A page with too much content may confuse users but a page without enough content might not motivate them to convert. Experiment with the position of page elements and vary the text and images.
Speed up loading time
Most times, the visuals on your website will take more time to load – that’s understandable. But when your website takes longer than three seconds to load, the majority of your visitors will become impatient and exit your website to find an alternative.
Look for factors that might be slowing you down like broken links, large images and mobile incompatibility, and increase your loading speed so your visitors will always return.
Include testimonials, reviews, and accreditation’s
There is no two ways about this – testimonials, reviews, and accreditations build credibility in the Plumbing and Heating industry. Everyone wants to hire a plumbing company with glowing testimonials from previous clients. Reviews are also one of the best ways to show that you are doing a good job.
Aside from testimonials, reviews, and accreditations, you can show some of your previous high-profile clients. Here is how New York Plumbing is doing just that.
Trust is a major factor for conversion, but you have to earn that trust–especially with new users. Include any user reviews or testimonials that you have received. If you have any accreditations or are affiliated to any groups, then also add them to your homepage to show you are a trusted brand.
Guarantee usability on all devices
If your website does not translate consistently over multiple devices like mobile and tablet, visitors may be unable to easily navigate and find what they are looking for. Make sure that your website is optimised to all devices, as well as all browsers.
Use strong action words in your headlines
The strength of your headline can make or break the conversion, as it’s usually the first thing people see. You only have a handful of words to make your product (or company) seem as compelling as possible. Use strong action words and concise, straightforward language to make a clear, unique value proposition. Don’t be afraid of using strong, bold words in your headlines.
Keep it simple
Don’t go overboard with flamboyant or flashy designs. You don’t need popup ads or flashing images to make a good case for conversion. In fact, these things will probably turn most users away. The simpler your design and offers are, the more likely your customers will be willing to convert.
Focus your web copy
You should read through all of your web copy to see if it makes sense and is readable for your customer; you might be able to understand it, but your customer may not. Make sure that you put your message across in a simple, but compelling, manner so they can grasp what your business is about and how it can benefit them.
Contact us today
We understand that business owners need a steady stream of a new enquiries to grow their business. We can help you scale your Plumbing and Heating company to the next level with the confidence that your marketing will support your sales. Contact us today to find out how.